Records & information management

Build audit-ready programmes your teams can run tomorrow.

GLOBALDOCS RECORDS INFORMATION MANAGEMENT delivers ISO-aligned training, consulting, and delivery across Africa — from classification and storage to digitisation and secure destruction.

  • Since 2007trusted delivery
  • 120+organisations
  • Practitioner-ledno fluff

Why teams choose us

  • Internationally recognised pathways and clear learning outcomes
  • Facilitators who blend governance with hands-on practice
  • Formats that respect budgets and operational reality
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Upcoming trainings

Open courses and briefings — book early for popular dates.

Popular

Records classification & retention essentials

09:00 – 16:30 Harare In-person

Build legally defensible file plans and retention schedules aligned to common regulatory expectations.

Programme info

Digitisation & electronic records control

10:00 – 15:00 Live online Virtual

Practical controls for scans, metadata, and access so digital holdings stay audit-ready.

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ISO-aligned RIM assessment workshop

09:00 – 17:00 Johannesburg In-person

Benchmark your programme, identify gaps, and leave with a prioritised roadmap.

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Secure destruction & disposition sign-off

09:30 – 13:00 Live online Hybrid

Chain-of-custody, certificates, and sign-off workflows that stand up to scrutiny.

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Full calendar

Welcome to GRIM

Globaldocs Records Information Management helps organisations across Africa take control of physical and electronic records end-to-end: from classification and storage to digitisation, retention, and secure destruction — so teams stay audit-ready without overspending. GRIM combines ISO-aligned processes with practical training for your people.

A trusted partner

Since 2007, companies have trusted the employees of Grim to help them develop and implement their records management programs. Our leading source of new business is referral, customer retention is 98 percent, and our first customer is still with us. Today, over 120 organizations, including more than 95 percent of the Fortune 1000, partner with Globaldocs Records Information Management
Whether you need secure and compliant offsite storage, management of active records, vital records protection, or migration from physical to electronic records, our expertise and integrated services can help.

Our mission

To operate the industry’s leading Records & Information Management (RIM) company that enables clients to harness the power of their information.

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Our vision

To be recognised as professionals for our excellence in service, innovation & continuous improvement while exceeding our clients & shareholders’ expectations & creating opportunities for our team members.

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COMPLIANCE

-If your company is public or highly regulated, it has never been more crucial to properly manage your business records. With multiple locations, the challenge is even greater. Complex regulatory requirements and increased litigation have made records management mission-critical. At the same time, economic realities require aggressive control of program expenses.

-Developing and maintaining a legally defensible and consistently implemented records management program increases control over information, mitigates risk and liability, and lowers both hard and soft costs — creating value for you.

-To be compliant, your program must document consistent policies and procedures across locations for retaining and disposing of hard-copy and electronic records, as well as proof of training, ongoing communication, enforcement, and measurement.

-GRIM’s structured assessment and roadmap helps you get and stay compliant. We benchmark your current programme against leading practice and build consistency, accessibility, adoption, and accountability.

GRIM Employees are Committed To Helping You:

Comply with laws and regulations stipulating the retention and protection of sensitive information
Reduce discovery and litigation expenses related to retrieving documents and emails for evidentiary purposes
Support business initiatives such as mergers and acquisitions, regulatory approvals, and collaboration with partners through timely records retrieval
Reduce the cost of records management through operational efficiencies and smarter workflows.
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COST-EFFECTIVE, LEGALLY DEFENSIBLE RECORDS MANAGEMENT

DOES THIS SOUND FAMILIAR?

“A data breach could send our stock price tumbling. I need to minimize our exposure to that kind of risk.”
“Despite growing compliance requirements, I’ve been asked to spend less and cost-justify our records management program.”
“We don’t have a consistent approach to managing information across locations.”
“All the new privacy legislation has me worried that our records aren’t secure or well protected.”
“The discovery process is costly, complex, and time-consuming.”
“My job is to make sure we find the information we need when we need it. To make that happen, I need better tools, access, and control.”
“I’m concerned that our records management practices are not compliant. How can I meet regulations in a practical, cost-effective manner?”
“One of my biggest challenges is managing the conversion of physical records into digital formats for easier access and retrieval.”

Why Choose Us?

Internationally recognised credentials

Training pathways aligned to global records and information standards.

Expert facilitators

Practitioners who blend structured facilitation with hands-on programme delivery — clarity without fluff.

Value-focused programmes

Flexible formats so teams upskill without overspending.

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Calendar

Upcoming events

Join open programmes and on-site workshops — records governance, digitisation, and ISO-aligned controls.

Trusted by leading organisations